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Assemblymember Kalra Announces List of Emergency Service Resources In Response to Coyote Creek Flooding

For immediate release:

LAST UPDATED - Friday, February 24 - 5:35 p.m.

While the heavy rains of the recent storm have passed, more rain is expected this weekend and continued emergency preparedness is critical as flooding remains a concern. Many areas are still unsafe to access and it is advised that residents should not return to their homes until authorities determine that it is safe to do so. Flood water and homes, cars, and belongings that have been flooded should be treated as contaminated.

Information on this page will be updated as more details become available.

Coyote Creek Flood: Information and Updates -

  • To report downed trees and flooding, call (408) 794-1900 (24-hour number)
  • If you have an emergency or a tree is in the roadway, please call 911 immediately
  • To reach PG&E to report lines down and obtain updates on power outages in your area, please call (800) 743-5000

Residents and businesses are encouraged to visit the Santa Clara Valley Water District for more information resources,

Maps of Cleared and Evacuated Areas:

Please stay informed:  Register your mobile phone for emergency notifications through the Alert Santa Clara County (SCC) system at

California Employment Development Department (EDD) Local Assistance Center
Beginning February 25, the California Office of Emergency Services will establish a Local Assistance Center to assist those impacted by the flood, and the EDD will be one of the participating agencies. The EDD staff will be on site to provide information and assist individuals with their Unemployment Insurance claims and any employment services they may need.  Staff will also be available to answer any tax related questions local business owners may have. The location and hours of the Local Assistance Center are as follows:

Shirakawa Center
2072 Lucretia Ave
San José, CA 95122 


  • Saturday, February 25, 2017:   9:00 a.m. – 4:00 p.m.
  • Sunday, February 26, 2017:   9:00 a.m. – 4:00 p.m.
  • Monday, February 27, 2017:   8:00 a.m. – 6:00 p.m.
  • Tuesday, February 28, 2017:   8:00 a.m. – 6:00 p.m.
  • Wednesday, March 1, 2017:   8:00 a.m. – 6:00 p.m.
  • Thursday, March 2, 2017:   8:00 a.m. – 6:00 p.m.
  • Friday, March 3, 2017:   8:00 a.m. – 6:00 p.m. 
  • Saturday, March 4, 2017:   9:00 a.m. – 4:00 p.m.

DMV Local Assistance Center
The California Department of Motor Vehicles (DMV) will offer limited services to San José area flooding victims at an assistance center opening at the Shirakawa Center, located at 2072 Lucretia Avenue, in San Jose. The temporary center opens Saturday, February 25 at 9:00 a.m.
At the assistance center, affected customers will be able to order, replacement driver licenses, identification cards, vehicle registration and title, substitute license plates and stickers, and disabled person placards. In addition, they can acquire vehicle disposal paperwork, driver record printouts and submit change of address forms. Only payments of cash, check or money orders will be accepted. These services are also available at local DMV field offices.

Santa Clara County Local Assistance Center:

Shirakawa Center
2072 Lucretia Avenue
San José, CA 95122

Weekends                   9:00 a.m. to 4:00 p.m.
Weekdays                   8:00 a.m. to 6:00 p.m.

The DMV is one of several state agencies working together to provide this one-stop help center for residents impacted by flooding in the San José area. For assistance with DMV related business, call the DMV customer service center at 1-800-777-0133 or visit           

Cars Towed in Flooded Areas
Was your car towed during the Coyote Creek Flood? Vehicle owners will not be charged tow fees, and will need to follow these simple steps to collect their vehicle:

  1. Residents can visit the San Jose Police Department Auto Desk (201 West Mission Street) or call at (408) 277-4263.
  2. Provide the vehicle's license plate number and the registered owners identification.
  3. The Auto Desk will run the license plate number to determine where the vehicle was towed to: Alongi Tow, Century Tow, or Matos Tow.
  4. Owner will then be able to make contact with the specific tow company for release of their vehicle.

Evacuation Centers - Now Open
Evacuation centers offer a location for residents to connect with family and friends in a safe, dry place. They are not intended as overnight shelters, but are drop-in centers, open 24/7. Water and snacks are available.

  • Roosevelt Community Center – 901 E Santa Clara St 95116

Overnight Shelters (Red Cross) - Now Open
The overnight shelters are operated by the Red Cross and the San José Department of Parks, Recreation & Neighborhood Services. These shelters cannot accept pets, but residents can take their pets to the San José Animal Shelter for safekeeping (2750 Monterey Road,

  • Evergreen Valley High School, 3300 Quimby Rd 95148
  • James Lick High School – 57 N. White Rd 95127 (this location is unable to take supplies or food at this time)

Road Closure Update

For list of roads that been closed due to flooding:

Sandbags locations (sandbags available 24/7)

  • San Jose Happy Hollow Park , 1300 Senter Rd (this is ½ mile north of the Central Service Yard, which is no longer accessible because of road closures) 
  • San Jose Mabury Service Yard, 1404 Mabury Rd 
  • San Jose: Santa Clara Valley Water District Winfield Warehouse, Winfield Boulevard between Blossom Hill Road and Coleman Avenue 
  • For more locations,

Emergency Radio Stations
The following radio stations broadcast emergency information:

  • KCBS - AM 740
  • KGO - AM 810
  • KLIV - AM 1590
  • KQED - FM 88.5
  • KSOL - FM 98.9 (Spanish)
  • KSJX - AM 1500 (Vietnamese)

How You Can Help
No donations of clothing, food, or products are needed at this time.

Red Cross (volunteers and monetary donations)
(877) 727-6771

San José Flood Victims Relief Fund – Silicon Valley Community Foundation

Those who wish to volunteer can help spread the latest information by sharing

AlertSCC es una forma gratuita, fácil y confidencial para que cualquiera que viva o trabaje en el condado de Santa Clara reciba alertas de emergencia directamente en su celular, dispositivo móvil, correo electrónico o teléfono fijo. AlertSCC puede llegar hasta donde usted esté para brindarle información e instrucciones en diversas situaciones de emergencia, por ejemplo:

  • Inundaciones, incendios y evacuaciones posteriores
  • Incidentes relacionados con la seguridad pública, tales como crímenes, que afecten inmediatamente a su vecindario
  • Tras una catástrofe, información sobre refugios, transporte o suministros

Regístrese hoy:

Actualmente los mensajes de AlertSCC se envían en inglés y esperamos mejorar el sistema en el futuro. Aunque los mensajes de AlertSCC están en inglés, pueden informarle que hay una emergencia. Es importante que busque obtener más información de sus otras fuentes cuando reciba una alerta.

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